Brand Finance logo

Strengthening the moat: How B2B brands build and protect long-term value

David Haigh
30 April 2026
David Haigh, Chairman
Brand Finance

Brand Finance has been in business for 30 years and, from our inception, we have always maintained that brands influence the attitudes and behaviours of all key stakeholders of an organisation, resulting in substantial economic benefits.

We distinguish between Direct and Indirect Stakeholders because some groups have a direct impact on the economic performance of the branded business, while others add value by influencing the Direct stakeholders. Direct stakeholders include customers, distributors, suppliers, employees and financiers. Indirect stakeholders include governments, regulators, pressure groups and the media.

The economic benefit achieved from strong awareness, familiarity, consideration, trust and loyalty differ by stakeholder group but, in aggregate, result in higher prices, higher market shares, enhanced frequency of usage, lower costs, wider distribution, lower employee churn and lower cost of capital. The overall result is more dependable profits and cash flows for longer into the future.

The findings in this report bear this out: stronger brands command a 65% higher forward price to-earnings (P/E) ratio and carry a 60-basis point lower debt risk premium. Crucially, during market downturns, they have experienced 80% smaller valuation declines than those of their weaker counterparts.

This is the phenomenon that Warren Buffett identified many years ago when he expressed his strong preference for investing in Intellectual Property and Intangible Asset rich companies, but particularly companies with strong brands. He is well known for investing in strongly branded businesses like Apple, Amex, Bank of America, Coca -Cola, Chevron, Goldman Sachs, Kraft Heinz, Chubb and many others.

In his words, ‘A truly great business must have an enduring 'moat' that protects excellent returns on invested capital.’ Brands are one of the most important moats of all.

Berkshire Hathaway, Warren Buffett's investment vehicle, has produced exceptional investment returns over its life. Between 1965 and 2024, the total return was approximately 5,500,000%, equating to a compound annual growth rate of ~20% over six decades, nearly double the ~10% annual return of the S&P 500 over the same period. The Sage of Omaha is an exceptional investor and many of his greatest investments have relied on risk, intuition and timing. But his core belief in protective 'economic moats' is a cornerstone of his investment approach.

It is worth noting that a significant share of Berkshire Hathaway's portfolio sits squarely in the B2B space. American Express, ranked among the top 40 most valuable B2B brands globally with a brand value of USD22.9 billion; Chevron, among the top 100 with USD12.2 billion; and BNSF, one of the largest freight rail networks in North America, valued at USD5.9 billion and ranked among the top 200, are just three examples. Add to these Lubrizol, Marmon, NetJets, Moody's and Occidental, and it becomes clear that B2B brands are not incidental to Berkshire's success, they are central to it.

These conclusions are borne out in the performance of two Investment Indices produced using Brand Finance data on the strongest and most valuable brands. One is a 'structured investment index' used by institutions, and the other is a retail Exchange Traded Fund (ETF). Both have outperformed their benchmarks.

Interestingly, as well as being a criterion for investment selection, strong brands also support Buffett's other mantra which is that his favourite investment holding period is 'forever'. In his view, stock markets are 'devices for transferring money from the impatient to the patient'. Patient investors identify companies with wide moats, particularly those with strong brands, and never leave them!

So, arguably the greatest investor of all time firmly believes in brands of all kinds, both B2C and B2B. He is also willing to invest heavily in such brands.

This is an insight to which many B2B boards are still largely oblivious. It is often said in B2B board discussions that customer decision making is rational rather than emotional, so investment in brands is a waste of money. However, System 1 advertising impact research demonstrates convincingly that emotional B2B advertising treatments work much more effectively than price, performance or blandly functional advertising campaigns.

The battle with actuaries, accountants, engineers, lawyers and technicians, who seem to lead most B2B companies, is yet to be won, even though the Brand Finance World’s Most Valuable Global B2B Brands ranking has demonstrated for the last four years that truly successful B2B brands need to appeal at both rational and emotional levels. It also shows that far higher levels of absolute marketing spend are required to bring customers into the marketing funnel in larger numbers and to convert them at each stage, through to consideration and trial.

All this is further complicated by a number of specific features of the B2B buying experience.

Firstly, most B2B purchases happen infrequently, possibly only every five or even 10 years. Yet if buyers are not already familiar with a brand and well progressed down the demand funnel, driven by active brand spend and emotional advertising, they are unlikely to include it on their procurement short list when the time for buying finally comes.

Secondly, business models differ significantly across B2B sectors, and the key decision-makers may differ by sector and by individual company.

There are huge differences between key stakeholders and purchase decision-makers in Mining Equipment, Cement, Agri Ingredients, Oil & Gas, Engineering, Insurance and Wholesale Finance sectors, for example. With companies, depending on economic cycles and internal dynamics, decision making authority may swing between the CEO, the CFO, the CTO or occasionally the CMO.

B2B marketers need to understand these shifting sands in their approach to brand marketing. They need more forensic market and brand research to identify which stakeholders to prioritise to maximise successful procurement conversions.

Successful B2B campaigns depend upon long-term investment commitment, a deep understanding of the specific business model, board dynamics and key stakeholder groups. A great example is Mastercard, ranked among the top 20 most valuable B2B brands in the world at USD31.5 billion. Mastercard has built one of marketing history's most enduring platforms, the 'Priceless' campaign, launched in 1997, never stopped at a tagline but grew into a global platform of experiences, proving that true brand consistency is not about repeating a message, but about deepening a feeling and being consistent. Mastercard spends close to USD1 billion a year on advertising and marketing when sponsorships and experiences are factored in, with global presence in the UEFA Champions league, The Open Championship and more.

The purchasing conditions differ substantially from fast-moving consumer goods brand marketing, where buyer psychology and behaviour over short buying cycles are critical. B2B marketing is more subtle and longer term, but the rewards are high for brands that get the various moving parts of the process right.

As the saying goes, 'No one ever got fired for buying IBM'. Likewise, few are challenged by the board for recommending or choosing Accenture, PwC or AIG. Strong B2B brands create a protective shield for individuals making procurement choices. Selecting the unknown, albeit potentially excellent, challenger B2B brand can be a very 'brave' decision which many managers, unsure of their own positions, are unprepared to make.

This is why these hugely successful B2B brands can often charge substantial price premiums and still win. Sometimes, it is better to be 'reassuringly expensive'. That has certainly always been a part of the psychology of buying strategy consulting brands like McKinsey.

As our ranking shows once again, successful B2B brands are hugely valuable and defensible assets.

CMOs need to make sure that their board colleagues know that the smartest and most successful investor in the world buys the argument and is willing to put his money where his mouth is. B2B brands in all sectors need to embrace long-term brand investment over short-term performance marketing, or no marketing at all.

About the Author

David Haigh
Chairman
Brand Finance

David is the Chairman of Brand Finance Plc – the world’s leading brand valuation consultancy. He has worked in the area of branded business, brand, and intangible asset valuation since 1991. He specialised entirely in the field after becoming the Director of Brand Valuation for Interbrand in 1995. He subsequently left Interbrand in 1996 to launch Brand Finance which is celebrating 25 years in business this year.

David represented the British Standards Institution in the working parties responsible for crafting international industry standards: ISO 10668 on Brand Valuation in 2010 and ISO 20671 on Brand Evaluation in 2019.

David is a passionate writer and has authored many articles on brand valuation, published in numerous marketing and finance newspapers and magazines, such as: Financial Times, Accountancy Age, and Marketing Week. He has also lectured on the topic of brand valuation for Harvard, Chicago, and London Business Schools.

David graduated from Bristol University with an English degree, qualified as a Chartered Accountant with Price Waterhouse in London, and obtained a postgraduate diploma in Marketing from the Chartered Institute of Marketing (CIM). He is a Fellow of The Royal Institution of Chartered Surveyors (RICS) and has a practising certificate with the Institute of Chartered Accountants in England and Wales (ICAEW).

Get in Touch

Message