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United Kingdom: Using film and TV to boost Soft Power

Patricia Yates
20 February 2025
Patricia Yates
CEO, VisitBritain
VisitEngland

Film and TV are powerful drivers of tourism. How is the ‘Starring GREAT Britain’ campaign leveraging this trend to inspire travel to the UK, and what impact do you expect it to have on inbound tourism?

Films and TV shows are powerful motivators for travel. Our screen tourism research, shows more than 9-out-of-10 of potential visitors we surveyed, were keen to visit film and TV locations used in filming during their holidays in the UK.

Our campaign ‘Starring GREAT Briain’ is harnessing this screen tourism trend with Britain the real star of show. We’re using films and TV shows as hook to tell the story of Britain today, showcasing our dynamic, diverse destinations and inspiring visitors to put themselves in picture.

Tourism and the Creative Industries are both growth industries.

Global streaming platforms mean that programmes have a huge international reach and emotionally connected audiences, which we can tap into to drive visits now. The campaign’s strength is that every location has a story to tell so it appeals to both destinations here and to international visitors.

As well as inspiring visitors to choose Britain, our campaign encourages our international visitors to explore more when they come. International visitors spent an estimated £32.5 billion in the UK in 2024, year-on-year growth of 5 per cent, supporting our high streets and tourism businesses. We want to boost that spending across more of Britain, supporting jobs, businesses and driving growth for local economies.

The UK has consistently ranked as one of the most influential nations in the Global Soft Power Index, with strengths in education, media, diplomacy, and governance. How does VisitBritain leverage the UK’s global appeal in these areas to attract visitors and enhance the country’s tourism appeal?

Our international marketing campaigns are part of the UK government’s GREAT brand, one of the world’s most impactful nation branding and marketing initiatives. GREAT enhances the UK’s global reputation and drives economic growth by encouraging international audiences to visit, study, trade, invest, live and work in the UK. Each of these sectors benefits from international reputation of the others, for example, those who have visited Britain are 16% more likely to invest in our businesses, products and services.

We live in an increasingly competitive world and - despite these strengths - China has overtaken the UK in the Global Soft Power Index for the first time. What are the key priorities for VisitBritain in the coming years to future-proof the country’s tourism appeal?

Tourism is a competitive global industry and visitors have a lot of choice. Britain always ranks highly for its history and heritage and contemporary culture and sport, but perceptions are not as strong for its perceived welcome, a top driver in destination choice.

To counter this VisitBritain’s international GREAT campaigns showcase our welcome, inspiring visitors to discover more of Britain, stay longer and to come and visit not one day, but today.

Looking to policy matters, such as the introduction of the Electronic Travel Authorisation scheme and EU visitors now being required to travel using a passport rather than an ID card, we are working hard to give visitors the clarity they need to book their trips with confidence.

Britain is seen as an expensive destination and value for money is a top driver for international travellers, alongside welcome, so we need to be as competitive and welcoming as possible to continue to attract visitors of future.

About the Author

Patricia Yates
CEO, VisitBritain/VisitEngland

Patricia became CEO of VisitBritain/VisitEngland in 2022, having been Director of Strategy & Communications since 2005.

Patricia is responsible for the day-to-day running of VisitBritain/VisitEngland and its global network of offices. She is focused on building partnerships to grow the value of tourism across Britain and supporting and developing tourism businesses She works to ensure that overseas tourism is high on the political and economic agenda, and oversees the Media and Tourism Affairs teams. Patricia is also the Accounting Officer for the organisation.

Starting her career as a journalist working on research and technical publications, Patricia moved to edit Holiday Which? where she led on all of its research, campaigning and public affairs work in tourism, travel and transport. She launched and edited the Which? Guide to Hotels for many years.

Patricia is the Chair of the Tourism Industry Emergency Response group (TIER) which coordinates the tourism industry, developing plans and responses during specific crises. She is an observer on the board of the Tourism Alliance for VisitBritain/VisitEngland.

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