New data from Brand Finance shows just 6% of UAE foreign residents think their home country's healthcare system is better than the UAE
26th September 2024 – Just 6% of foreign residents of the UAE think their home country's healthcare system surpasses that of the UAE, according to a new report from Brand Finance, leading research and brand consultancy. The new research, which surveyed 2,000 UAE residents - 21% citizens and 79% non-citizens - shows overwhelming satisfaction with the UAE's healthcare system. According to the findings, 81% of all residents consider the healthcare system to be high quality, and 81% reported receiving a 'very caring experience' from it.
Additionally, 84% believe the quality of healthcare in the UAE has improved over the past decade, with the same percentage expecting continued advancements in the next ten years. This positive public perception underscores the impact of substantial investments in the UAE's healthcare sector.
Richard Haigh, Managing Director, Brand Finance commented:
“In an era where healthcare access and quality are global priorities for government and citizens alike, the UAE's investments in its healthcare system are yielding impressive results. Our research reveals that 81% of residents consider the UAE’s healthcare system to be high quality, a testament to the nation's commitment. However, challenges remain. With an average annual healthcare spend of AED7,600 (USD2,100) per person, 64% of residents still perceive UAE healthcare as expensive. Looking ahead, environmental concerns also loom large, with 68% worried about rising temperatures' health impacts and 63% concerned about poor air quality. As the UAE continues to refine its healthcare landscape, addressing affordability and environmental health issues will be crucial to maintaining its trajectory of progress.”
The study also explored UAE residents' perceptions of different healthcare providers, revealing that SEHA is the top-rated brand both nationally and in Abu Dhabi. SEHA leads in key metrics, including most admired, most trusted, highest likelihood of recommendation, and best rated for security, comfort, and the quality of doctors and nurses. In Dubai, Aster emerged as the highest-rated brand, while Sheikh Khalifa (SEHA) was recognised as the most highly regarded individual hospital across the nation. National Health Insurance Company (Daman) is the best perceived health insurance brand nationally, leading for metrics such as most admired, most trusted, highest likelihood of recommendation, and best rated for comfort/being put at ease.
Brand Finance is the world’s leading brand valuation consultancy. Bridging the gap between marketing and finance for more than 25 years, Brand Finance evaluates the strength of brands and quantifies their financial value to help organizations of all kinds make strategic decisions.
Headquartered in London, Brand Finance has offices in over 20 countries, offering services on all continents. Every year, Brand Finance conducts more than 5,000 brand valuations, supported by original market research, and publishes over 100 reports which rank brands across all sectors and countries.
Brand Finance also operates the Global Brand Equity Monitor, conducting original market research annually on over 5,000 brands, surveying more than 150,000 respondents across 38 countries and 31 industry sectors. Combining perceptual data from the Global Brand Equity Monitor with data from its valuation database enables Brand Finance to arm brand leaders with the data and analytics they need to enhance brand and business value.
Brand Finance is a regulated accountancy firm, leading the standardization of the brand valuation industry. Brand Finance was the first to be certified by independent auditors as compliant with both ISO 10668 and ISO 20671 and has received the official endorsement of the Marketing Accountability Standards Board (MASB) in the United States.
Brand is defined as a marketing-related intangible asset including, but not limited to, names, terms, signs, symbols, logos, and designs, intended to identify goods, services, or entities, creating distinctive images and associations in the minds of stakeholders, thereby generating economic benefits.
Brand strength is the efficacy of a brand’s performance on intangible measures relative to its competitors. Brand Finance evaluates brand strength in a process compliant with ISO 20671, looking at Marketing Investment, Stakeholder Equity, and the impact of those on Business Performance. The data used is derived from Brand Finance’s proprietary market research programme and from publicly available sources.
Each brand is assigned a Brand Strength Index (BSI) score out of 100, which feeds into the brand value calculation. Based on the score, each brand is assigned a corresponding Brand Rating up to AAA+ in a format similar to a credit rating.
Brand Finance calculates the values of brands in its rankings using the Royalty Relief approach – a brand valuation method compliant with the industry standards set in ISO 10668. It involves estimating the likely future revenues that are attributable to a brand by calculating a royalty rate that would be charged for its use, to arrive at a ‘brand value’ understood as a net economic benefit that a brand owner would achieve by licensing the brand in the open market.
The steps in this process are as follows:
1 Calculate brand strength using a balanced scorecard of metrics assessing Marketing Investment, Stakeholder Equity, and Business Performance. Brand strength is expressed as a Brand Strength Index (BSI) score on a scale of 0 to 100.
2 Determine royalty range for each industry, reflecting the importance of brand to purchasing decisions. In luxury, the maximum percentage is high, while in extractive industry, where goods are often commoditised, it is lower. This is done by reviewing comparable licensing agreements sourced from Brand Finance’s extensive database.
3 Calculate royalty rate. The BSI score is applied to the royalty range to arrive at a royalty rate. For example, if the royalty range in a sector is 0-5% and a brand has a BSI score of 80 out of 100, then an appropriate royalty rate for the use of this brand in the given sector will be 4%.
4 Determine brand-specific revenues by estimating a proportion of parent company revenues attributable to a brand.
5 Determine forecast revenues using a function of historic revenues, equity analyst forecasts, and economic growth rates.
6 Apply the royalty rate to the forecast revenues to derive brand revenues.
7 Discount post-tax brand revenues to a net present value which equals the brand value.
Brand Finance has produced this study with an independent and unbiased analysis. The values derived and opinions presented in this study are based on publicly available information and certain assumptions that Brand Finance used where such data was deficient or unclear. Brand Finance accepts no responsibility and will not be liable in the event that the publicly available information relied upon is subsequently found to be inaccurate. The opinions and financial analysis expressed in the study are not to be construed as providing investment or business advice. Brand Finance does not intend the study to be relied upon for any reason and excludes all liability to any body, government, or organisation.
The data presented in this study form part of Brand Finance's proprietary database, are provided for the benefit of the media, and are not to be used in part or in full for any commercial or technical purpose without written permission from Brand Finance.
