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Singtel’s brand strength cracks into top 10 among global telecoms brands amid fierce competition

06 March 2025
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New report from Brand Finance reveals competition, digital growth, and service interruptions are driving change in Singapore's telecoms landscape

  • Singtel leads the way with stronger brand strength and improved global ranking amid industry challenges
  • Starhub’s brand value dips following network outages and declining mobile service revenue
  • M1 struggles with brand value decline despite steady revenue growth


SINGAPORE, 6 March 2025Singtel has emerged as the leading Singaporean brand in the global telecoms sector, securing a spot among the top 40 in the Brand Finance Telecoms 150 2025, a new report from Brand Finance, the world's leading brand valuation consultancy.

Singtel’s (brand value up 2% to USD4.1 billion) growth is largely due to its improved digital services arm, and its strategic investments in cutting-edge technologies like artificial intelligence and data centres. These efforts reflect Singtel’s ability to adapt to the shifting landscape of the telecoms sector, where traditional services are becoming commoditised, and the focus is increasingly on high-tech infrastructure. With a Brand Strength Index (BSI) score of 86.5 out of 100, the brand has earned the seventh placement in terms of the global BSI ranking.

Singapore’s telecommunications industry is experiencing rapid change as it adapts to the growing demands of the digital age. With the rollout of 5G, an increasing reliance on digital services, and the need for more advanced data infrastructure, telecoms companies are steadily evolving to stay ahead of the curve.  

Alex Haigh, Managing Director Asia Pacific, Brand Finance, commented:

"As competition intensifies and consumer expectations rise, Singaporean telco brands like Singtel, M1, and StarHub are not only investing in innovative technologies like 5G and AI but also placing a strong emphasis on customer experience and service reliability. Their ability to navigate challenges, embrace digital transformation, and remain agile in the face of fierce industry pressures speaks to their commitment to meeting the needs of Singapore’s increasingly connected future.”

Other Singaporean telecoms brands featured in the Brand Finance Telecoms 150 2025 rankings presented a mixed performance, reflecting the dynamic and competitive nature of the global telecommunications market:

  • Starhub (brand value down 19% to USD740 million) continues to grow in revenue but faces a decline in brand value partly due to a lower-than-expected revenue growth forecast. It’s drop in BSI score by 12% to 68.2 out of 100 this year can be attributed to network disruptions that left many customers without access to mobile services and broadcast issues during key events like the Euro 2024.
  • M1 (brand value down 22% to USD364 million) has reported steady revenue growth but suffered a 20% drop in its BSI to 58.8 out of 100. One of the factors behind this decline is the company’s decision to withdraw from its long-standing sponsorship of the M1 Singapore Fringe Festival.

Telecoms Industry Global Insights

Deutsche Telekom (brand value up 16% to USD85.3 billion) holds its position as the most valuable telecoms brand globally, more than USD13 billion greater than Verizon, the world’s second most valuable telecoms brand at USD72.3 billion. 

Swisscom has risen from third place to become the world’s strongest telecoms brand in 2025, with a BSI score of 89.8/100. This achievement reflects its strong performance across key metrics, including perfect scores for familiarity, reputation, consideration, price premium, and recommendation in Switzerland, underscoring its strong appeal among consumers. 

e&, the world’s fastest growing brand this year, posted an eight-fold increase in its brand value to USD15.3 billion. This achievement places e& among the top ten most valuable telecoms brands globally. 

Huawei is once again the most valuable telecoms infrastructure brand in 2025. After a significant drop in brand value last year, the brand is showing signs of recovery, increasing its brand value by 3% to USD32 billion despite challenges posed by ongoing U.S. sanctions and restrictions, which have affected Huawei’s operations and market access. 

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Media Contacts

Gayathri Saravana Kumar
Marketing Director - Asia Pacific
Brand Finance

About Brand Finance

Brand Finance is the world’s leading brand valuation consultancy. Bridging the gap between marketing and finance, Brand Finance evaluates the strength of brands and quantifies their financial value to help organisations make strategic decisions.

Headquartered in London, Brand Finance operates in over 25 countries. Every year, Brand Finance conducts more than 6,000 brand valuations, supported by original market research, and publishes over 100 reports which rank brands across all sectors and countries.

Brand Finance also operates the Global Brand Equity Monitor, conducting original market research annually on 6,000 brands, surveying more than 175,000 respondents across 41 countries and 31 industry sectors. By combining perceptual data from the Global Brand Equity Monitor with data from its valuation database — the largest brand value database in the world — Brand Finance equips ambitious brand leaders with the data, analytics, and the strategic guidance they need to enhance brand and business value.

In addition to calculating brand value, Brand Finance also determines the relative strength of brands through a balanced scorecard of metrics evaluating marketing investment, stakeholder equity, and business performance, compliant with ISO 20671.

Brand Finance is a regulated accountancy firm and a committed leader in the standardisation of the brand valuation industry. Brand Finance was the first to be certified by independent auditors as compliant with both ISO 10668 and ISO 20671 and has received the official endorsement of the Marketing Accountability Standards Board (MASB) in the United States.

Definition of Brand

Brand is defined as a marketing-related intangible asset including, but not limited to, names, terms, signs, symbols, logos, and designs, intended to identify goods, services, or entities, creating distinctive images and associations in the minds of stakeholders, thereby generating economic benefits.

Brand Strength

Brand strength is the efficacy of a brand’s performance on intangible measures relative to its competitors. Brand Finance evaluates brand strength in a process compliant with ISO 20671, looking at Marketing Investment, Stakeholder Equity, and the impact of those on Business Performance. The data used is derived from Brand Finance’s proprietary market research programme and from publicly available sources.

Each brand is assigned a Brand Strength Index (BSI) score out of 100, which feeds into the brand value calculation. Based on the score, each brand is assigned a corresponding Brand Rating up to AAA+ in a format similar to a credit rating.

Brand Valuation Approach

Brand Finance calculates the values of brands in its rankings using the Royalty Relief approach – a brand valuation method compliant with the industry standards set in ISO 10668. It involves estimating the likely future revenues that are attributable to a brand by calculating a royalty rate that would be charged for its use, to arrive at a ‘brand value’ understood as a net economic benefit that a brand owner would achieve by licensing the brand in the open market.

The steps in this process are as follows:

1 Calculate brand strength using a balanced scorecard of metrics assessing Marketing Investment, Stakeholder Equity, and Business Performance. Brand strength is expressed as a Brand Strength Index (BSI) score on a scale of 0 to 100.

2 Determine royalty range for each industry, reflecting the importance of brand to purchasing decisions. In luxury, the maximum percentage is high, while in extractive industry, where goods are often commoditised, it is lower. This is done by reviewing comparable licensing agreements sourced from Brand Finance’s extensive database.

3 Calculate royalty rate. The BSI score is applied to the royalty range to arrive at a royalty rate. For example, if the royalty range in a sector is 0-5% and a brand has a BSI score of 80 out of 100, then an appropriate royalty rate for the use of this brand in the given sector will be 4%.

4 Determine brand-specific revenues by estimating a proportion of parent company revenues attributable to a brand.

5 Determine forecast revenues using a function of historic revenues, equity analyst forecasts, and economic growth rates.

6 Apply the royalty rate to the forecast revenues to derive brand revenues.

7 Discount post-tax brand revenues to a net present value which equals the brand value.

Disclaimer

Brand Finance has produced this study with an independent and unbiased analysis. The values derived and opinions presented in this study are based on publicly available information and certain assumptions that Brand Finance used where such data was deficient or unclear. Brand Finance accepts no responsibility and will not be liable in the event that the publicly available information relied upon is subsequently found to be inaccurate. The opinions and financial analysis expressed in the study are not to be construed as providing investment or business advice. Brand Finance does not intend the study to be relied upon for any reason and excludes all liability to any body, government, or organisation.

The data presented in this study form part of Brand Finance's proprietary database, are provided for the benefit of the media, and are not to be used in part or in full for any commercial or technical purpose without written permission from Brand Finance.

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